Support — Just Married
Send questions, reports and privacy requests to the email below. We reply within 10 business days.
- Email: thingpieceapps@gmail.com
- Operator: Thing Apps
FAQ
How do I delete my photos and account?
In the app, go to Settings → Account → Delete account. Uploaded photos and result images are deleted immediately. To remove a single result, open it in the Library and delete it.
Where are my photos sent?
When you generate, they are sent via kie.ai (USA) to Google Gemini, and these providers may use the data they receive to train AI. See Section 3 of the Privacy Policy for details.
A generation failed — what about my credits?
Credits for cuts that fail or are rejected by content policy are refunded automatically.
Can I move an account I used without signing in to another device?
Not yet. If you delete the app or change devices, an anonymous account cannot be recovered.
Documents
- Privacy Policy: https://wedding.nanaba.app/en/privacy
- Terms of Use: https://wedding.nanaba.app/en/terms